Refund policy
At 2460 Wellness, we are dedicated to providing exceptional service and ensuring our products meet your expectations. Below are our policies regarding returns, refunds, and exchanges. If you have any questions, please contact us at contact@2460wellness.com
100% Accuracy Guarantee
If we make an error with your order, we will cover the shipping cost to correct it. This guarantee applies to orders processed via our website, 2460wellness.com.
Consumable Products - All Sales Final
Due to quality control and food safety concerns, we do not accept returns or offer refunds on consumable items.
Even if sealed, we cannot verify the tamper-free status of these items once they leave our facility.
Non-Consumable Products - 7-Day Satisfaction Guarantee
We offer a 7-day satisfaction guarantee on non-consumable 2460 Wellness brand products.
If you are not satisfied, you may request a replacement or refund, provided the product is unused, unopened, and returned within 7 days of delivery.
Please note: Customers are responsible for all return shipping costs.
Order Cancellations
If your order has already shipped and a tracking number has been issued, cancellation will incur:
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A 10% restocking fee